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At Crestline Appliance Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and use our services. By accessing our website and submitting information via the call request form, you consent to the information collection and practices described in this policy.

Information Collection

We collect personal information that you voluntarily provide to us when you use our call request form, such as your name, phone number, and email address. This information is used to contact you regarding service inquiries and perform necessary service-related communications.

Our website may also collect non-personal information automatically through cookies and web beacons. This data includes browsing patterns and user activity and is utilized to enhance user experience and optimize our website functionality.

Information Use

The information collected from you is used primarily to respond to your requests and provide you with the necessary services. We may also use your contact information to send you service-related communications, updates, and offers related to our services.

Information Sharing

Your personal information may be shared with our trusted partners solely for the purpose of operational and service needs. We ensure that these partners adhere to strict confidentiality obligations.

Consent and Agreement

By contacting us via phone or submitting a service request form, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. You also acknowledge that your information may be shared with our trusted partners as described.

You understand that by using our website, you waive your right to sue or take any legal action beyond direct negotiation for any disputes related to the website or services. Any legal disputes must be resolved directly, and any maximum compensation for claims is limited to $100. You also agree to bear your own legal fees and expenses in the event of a dispute.

User Rights

If you wish to opt-out of future communications or have any concerns about your data, please contact us at (619) 639-9895. We will respect your request and make necessary changes to our communication practices.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website. Your continued use of the website following the changes signifies your acceptance of our updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at (619) 639-9895.